Privacy Policy

What is the South Yorkshire Skills Bank?

South Yorkshire Skills Bank is part of South Yorkshire Mayoral Combined Authority (SYMCA) and helps to grow businesses in our region by contributing towards staff training costs to support business growth and resilience.   

Who we are?

SYMCA is a public authority and the Data Controller for the information that is processed in relation to the South Yorkshire Skills Bank Service. 

Legislation requires the SYMCA to appoint a Data Protection Officer who is responsible for protecting individuals’ personal data according to current legislation. You can contact the SYMCA Data Protection Officer via email at data.protectionofficer@southyorkshire-ca.gov.uk. 

How we get your personal data

SYMCA will process the personal information that is provided by service users for the purposes of delivering the Skills Bank service. By providing information and using this service, your data will be processed by SYMCA and shared with any third parties necessary to deliver the service. 

Our lawful basis for using your information

SYMCA will rely on ‘Article 6(1)(e) – Public Task’ as the lawful basis to process your data.  

What information do we collect?

Personal information collected from you in connection with our services includes the following: 

    • Learner name, date of birth, ethnicity, learning difficulties or disabilities (LLDD) information, address, previous level of attainment, contact details,  employer details (inc. address, size of organisation, number of employees, sector), and marketing preferences.   

What do we do with your information?

SYMCA will only use data provided by service users for the purpose of delivering the South Yorkshire Skills Bank service. This includes:

    • Administering any corporate activities that SYMCA are required to carry out as a data controller and public authority 
    • Undertaking research and evaluation of the services provided 
    • Providing progress and performance reports to SYMCA governance boards regarding Skills Bank

When using the data for the above purposes SYMCA will be considered as a Data Controller  

Purpose of Data use

To administer and deliver the Skills Bank service to Businesses across South Yorkshire. 

What do we do to make sure your information is secure?

The information you provide will be subject to rigorous procedures to make sure it can’t be seen, accessed or shared with anyone who shouldn’t see it. These include: 

    • Maintenance of up to date, data handling policies and procedures (including personal data) and made available to all staff. These set out how your information is protected and what happens if the security of the information is breached. 
    • All staff training in how to handle data including personal data, in accordance with data protection law. 
    • All staff compliance with data handling policies and procedures. 
    • All laptops used by staff being encrypted and needing a unique logon password and ID to access the computer systems; and 
    • Staff only have access to the information they need to do their job. This means if they are not the right person in the right team, they will not be able to see your information. 
    • The SYMCA has responsibilities to keep our computer systems secure and take steps to stop outside malicious access, also known as hacking. This requires us to comply with requirements specified by central Government. 

How long will we keep your information?

The SYMCA will only keep your information for as long as is necessary, but not beyond the 31st March 2032.   

How can I exercise my information rights?

The SYMCA must comply with the General Data Protection Regulations (GDPR) and the Data Protection Act 2018. Under data protection law you have rights, including: 

    • Your right of access – you have the right to ask us for copies of your personal information. 
    • Your right to rectification – you have the right to ask us to rectify information you think is inaccurate or incomplete. 
    • Your right to deletion or removal of personal data where there is no compelling reason for its continued processing. 
    • Your right to restriction of processing – you have the right to ask us to restrict the processing of your information in certain circumstances. 
    • Your right to object to processing – you have the right to object to the processing of your personal data in certain circumstances. 
    • Your right to data portability – you have the right to ask what we transfer the information you give us to another organisation, or to you, in certain circumstances;

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you. 

If you have any requests in line with the above, please contact the SYMCA’s Data Protection Officer by: 

Email: data.protectionofficer@southyorkshire-ca.gov.uk   

Or in writing to: 

Rebecca Brookes  

The Data Protection Officer  

South Yorkshire Mayoral Combined Authority  

11 Broad Street West  

Sheffield

S1 2BQ 

 

How can I exercise my information rights?

To find out more about how the SYMCA handle your data please visit our organisational Privacy Notice. 

 If you feel we have not handled your information appropriately, you can complain to the Information Commissioner’s Office. For further details on this and your information rights, please visit the Information Commissioner’s website.